Root Cause of Problem

A man feared his wife wasn't hearing as well as she used to and he thought she might need a hearing aid. Not quite sure how to approach her, he called the family Doctor to discuss the problem. The Doctor told him there was a simple informal test the husband could perform to give the Doctor a better idea about her hearing loss.

Here's what you do," said the Doctor, "stand about 40 feet away from her, and in a normal conversational speaking tone see if she hears you. If not, go to 30 feet, then 20 feet, and so on until you get a response."

That evening, the wife was in the kitchen cooking dinner, and he was in the den. He said to himself, "I'm about 40 feet away, let's see what happens." Then in a normal tone he asked, 'Honey, what's for dinner?"

No response.

So the husband moved to closer to the kitchen, about 30 feet from his wife and repeated, "Honey, what's for dinner?"

Still no response.

Next he moved into the dining room where he was about 20 feet from his wife and asked, Honey, what's for dinner?"

Again he got no response so;

He walked up to the kitchen door, about 10 feet away. "Honey, what's for dinner?"

Again there was no response.

So he walked right up behind her. "Honey, what's for dinner?”

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"James, for the FIFTH time I've said, CHICKEN!"

Moral of the story:

The problem may not be with the other one as we always think, could be very much within us..!

Something to share…….

Talking about problem solving, very often we are confused of the real root cause of problem. We tend to point finger to others, forgetting that there are three fingers pointing back to us. By the way, this coincides with Confucius’ saying, “Think thrice to act!”

The Plantation Manager always thinks that the unsolved problem lies on his Field Assistant, but the main problem could be that he just knows how to delegate but fails to follow up and follow through to see that along the way he not only needs to monitor the whole situation and progress, but also needs to make further decision for remedial action to be taken in order to turn the situation around so as to get the problem solved.

How true it is that the root cause of problem could be the Superior who just knows how to talk and tell others what to do without him being totally involved in the operation to solve the problem!