Thursday 24 January 2008

Get Them Involved, Not Just Tell & Show


Have you ever encountered that when you tell your subordinate to do something, he/she will come out with a lot of excuses for not doing what had been told to do? The lame excuse is none other than “Sorry, Sir, I forget.” I am sure you’ll “vomit blood” of having subordinate with that kind of attitude.

Worst of the situation is even after showing him/her how to do it, yet the work has not been carried out. What’s an excuse when he/she says, “Sorry, Sir. I can’t remember.” This time, you almost “vomited blood.”

Now you have to involve him/her in actual doing it, then he/she understands not only how to do it but also why and when to do it.

In plantation management, there is no short cut to get work done. Plantation Manager must walk the fields often with his Field Assistants. They may be good in theory but they are lack of actual working experience. Don’t just tell and show them, get them involved in all field operations, from jungle clearing right up to maturity when due for harvesting, one at a time with hand-on training and guidance, then they will understand that there is no way they can forget what had been told. It’s not may but must remember what had been shown in order to grow in their career path as a Practical Planter. No planter can run away from his commitment and integrity.

Likewise, the Field Assistant must walk the fields even more often with his Field Conductors. This is MLM, not Multi-Level Marketing but Multi-Level Management. They must learn the “tricks” from Plantation Manager and know how to involve his Field Conductors to get work done as expected from them.

Get everybody down the lines to get involved. Isn’t this "TEAMWORK"?

2 comments:

Anonymous said...

Tks. for the valuable advised which we tend to forget at time. Here are 5 Question I normally ask my Staff and most of them just blink, does not know what category they are in :-
1. Tahu
2. Tidak Tahu
3. Tahu dan tidak mau tahu
4. Tidak Tahu dan mau tahu
5. Tidak tahu dan tidak mau tau

Anonymous said...

Planters has just about the best job in the world, apart maybe from top pro golfers where they are paid tons of money for exercising and enjoying a game! We are also paid to walk! There are a lot of similarities really - we both have to walk with eyes opened and mind working! Planters managed the fields while pro golfers managed the course. Is this why a lot of planters are also golfers?!

However I am a bit concern for the plantation industry. Some companies are starting to place too much importance on e-mailing to the extent of unmanaged e-mails which can be considered time wasters. Have you ever experienced receiving and replying to e-mails on a single subject that goes back and forth when a simple "outdated(?)" phone call can settle the matters in a few seconds?! And what do you think of CCTVs and real time management?! Getting very high tech but loosing trust and the personal touch? Remote management?